Terms and Conditions of Attending a Course with us.
Signing Up To and Accessing the Course
Customers can sign up for our courses only via our website https://www.enterpriseexcellencegroup.com/.
Alternatively, customers should request an invoice for payment by emailing Emily Jeavons (ejeavons@iqi.com.au) at least one week prior to the commencement of the course.
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Customers must pay for the course before being accepted on the course.
Once payment has been made, customers will receive a calendar appointment with the course details, and physical address should that be relevant.
Customers understand that ticking a box indicates acceptance of that specific term.
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Discount Codes
Importantly, if you have a discount code from us, you will not share that code with any other party interested in registering for the course. If we find that your code has been shared, we will request the discounted amount to be repaid to us.
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Services
We will provide you with our agreed services, including access to the course physical location or online location, an Outlook appointment that you should add to your calendar, and any workbooks or training resources that accompanies the course. We will also provide you with an online link to register for the ScrumInc examinations associated with your Agile course. You will have 30 days to complete these examinations, and failure to do so will result in you receiving no certification. We will offer follow on services such as community membership, coaching and further training with us.
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Payment and Cancellation
Payment is in AUD, and the course must be paid for prior to the beginning of the course. The customer will not be given access to the course if they have not paid upfront. You understand that we use third parties, namely Stripe and Paypal to process funds.
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You can cancel the course and request a refund up until 3 days before the course commences by emailing us/contacting us on our website, and a refund will be offered.
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Intellectual Property
All of our courses, and associated training material are Copyright of the Enterprise Excellence Group. All rights reserved.
Enterprise Excellence Group owns and controls all property rights and copyrights to the content contained herein. Except as provided for under a license agreement, no part of the publication may be transferred, resold (in part or whole), file shared, copied, reproduced, modified, stored in a retrieval system, transmitted (e.g. sent via email), or made public (e.g. posted to slide share, Facebook, YouTube) in any form without the express written permission of Enterprise Excellence Group. Enterprise Excellence Group may pursue criminal and civil claims for unauthorised use, misappropriation, or distribution of any content contained herein.
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Limitations and Disclaimers
Our courses will be informative and provide guidance to customers. However, we are not responsible for any future decisions made by you, the customer due to your course participation/completion.